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By

Elliot Smith
March 2020 saw the ICO obtain their first criminal conviction against a council employee who erased an audio recording of a council meeting  The employee was convicted under Section 77 of the Freedom of Information Act (FOIA) of deliberately obstructing records with the intent to prevent disclosure. 
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A two-year investigation by the ICO ended in the Credit Reference Agency (CRA) Experian Limited being ordered to make fundamental changes to the way they handle personal data for direct marketing purposes.  The investigation included two other CRA’s Equifax and TransUnion and looked into their data broking processes. All three CRA’s made improvements to their direct marketing services. However, Equifax and TransUnion withdrew some products and services therefore no...
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Reliance Advisory Limited (RAL), based in Bury Greater Manchester, were fined £250,000 for making 15.1 million nuisance calls over a 6-month period from the beginning of 2019.  The Information Commissioner’s Office (ICO) received 85 complaints from members of the public who had not consented to receive the calls. 
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